Privacy Policy

Guidelines of this policy:

The guidelines to this policy applies to Radragskids use of personal information collected through our website, mobile site or apps. This also includes any personal information submitted to Radragskids via any and all social media outlets/sites. This policy also applies to any personal information collected through offline interactions with Radragskids. This includes phone calls, texts or emails with our customer service.

What information is collected from you?

Radragskids collects your information from the following sources: 1. information you provide us when you interact with Radragskids. 2. Data that is collected automatically as you use the Sites/Apps as listed above. 3. Any inferences we may develop about you. 4. We also may collect information about you from other sources. See below for more details.

The following is a list of when you provide us with personal information: 1.When you make a purchase on our site, our social media or via phone/email/Whatsapp.  2. Any purchases made through all social media outlets. 3. When you create an account or log into your account. 4. When you sign up for email/blog updates. 5. When you interact with Radragskids via social media, online chat, email or phone/WhatsApp.

The personal information you may provide us will include:

  • Name and contact information, this includes mailing address, email address, and phone number
  • Birthday (month and day only) and gender
  • Number of children you have, and their age and gender
  • Photos, reviews, emails, chat content, and other feedback you submit
  • Passwords
  • Payment data

Most of this information is optional. When you purchase products from our website Radragskids, you are obligated to provide your name, email address, shipping/billing address, and payment details. However, you are not required to create an account. You have the option to check out as a guest. If you choose to check out as a guest, we still have the need to use your personal information to fulfil your order. We also have the right to use your information as stated in this policy.

There is certain personal information that is collected automatically when you use our site. This information will follow into the following categories; 

All Purchase Histories: We keep a record of all your past purchases to help you with any returns and or exchanges. This also can help with any future orders you may place.

Device Data: When you visit our website, we will collect your IP address. If you also access our website from a mobile device, we will collect unique device IDs.

  • Location data: We will collect your location data.  This will help us understand where all our customers are located. 
  • Interactions data: We will keep a record of all your activity on our online sites. This will include the following: how you use our website, which products you view, and what emails you have received. We will also collect information about the site you visited before navigating to our website.

Some of this information above is collected via cookies. So we can identify you easy and as a Radragskids customer, we will connect personal information collected automatically with the data we already have about you. For instance, we may link your activity on our social media outlets to your use of the Radragskids website. This allows us to provide you the best shopping experience. We are then able to measure how you are shopping/using our sites, and your response to our marketing efforts.

We also are able to collect information about you from other sources. This includes any partners who help us track any marketing efforts and their performance.

cookies

A cookie is a small piece of data that is stored by your web browser on your computer’s hard drive or mobile device. Cookies will not damage your computer. Cookies alone cannot be used to discover the identity of the user. We may use temporary cookies that remain in the cookies file of your browser until the browser is closed . This allows us to collect the anonymous data described herein, keep track of your current shopping session and to enable you to proceed to checkout. Cookies will also help to personalize your online experience. You have the ability to erase cookies from your computer or mobile device. Please refer to the “help” section of your browser for more information on selecting or deselecting cookies. This feature also allows you to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device . Please note, that if you choose to not accept cookies you will not be able to take advantage of all our features. 

Third Party Cookies: We use advertising and analytics platforms which control and manage a cookie file on your computer (i.e. – third party cookies).  These cookies allow the platforms to match the ads displayed on our website as well as on other sites.  All of these ads are according to your preferences and your internet activity. The platform operators will offer you the option to exclude yourself from receiving any and all targeted advertising through permission management. This will allow you to avoid the collection of information by installing an extension to your web browser. It is important that you understand these websites are controlled by their own companies, not Radragskids. 

How will my personal information be used?

Personal information we collect will be used in the ways listed below:

  • To confirm and process your order and to maintain your purchase history.
  • To contact you regarding updates to your order or to remind you about items left in your online shopping cart.
  • To provide the Sites to you.
  • To send you information regarding website and product updates, special promotions, etc. Take note that marketing information may be provided via mail or email.
  • To comply with regulatory requirements and internal policies for maintaining records.
  • To conduct internal reviews of our sites and to get a better understanding of how you use our sites.
  • To tailor our product offerings and marketing promotions specifically to you and make your shopping experience more enjoyable.
  • To ensure that we've responded to your inquiries.
  • To protect the security and integrity of our Sites, for example to debug, identify and repair errors that impair existing intended functionality of our Sites.
  • To comply with court orders and legal process, and to enforce our Terms of Use and this Statement.
  • To conduct internal research and development.
  • To carry out any other purpose described to you at the time the information was collected.

HOW WILL MY INFORMATION BE SHARED?

 

Radragskids will not sell, rent or trade our customers email addresses with third parties for their own marketing purposes. However, we may share your personal information with our third-party distributors. This includes: vendors, suppliers and other service providers who provide services to us or on our behalf.  Examples of these services includes operating and supporting the sites, performing analytics, marketing or consulting services, assisting us with the preparation and mailing of our business and marketing communications, and with order processing and fulfillment functions.

Where ever you may choose to participate in certain activities through our website or social media outlets,  your personal information could be posted publicly. All these activities are optional and include the following below:

  • If you choose to submit a product review, the information you provide may be posted on the product page or other locations in accordance with our Terms of Use.
  • When you use the hashtag #radragskids, #ILOVERADRAGSKIDS, or other Radragskids related hashtags on Instagram, your photo automatically becomes part of the public gallery on our Site.

We may contract with third-party providers to serve ads on our behalf across the Internet. These third parties will use cookies to collect information about which sites you visit as listed above. They can use this information about your site visits to send you targeted advertisements and marketing. These targeted advertisements can appear on our site or on any other site you choose to visit. This information is collected through the use of a pixel tag; this a technological industry standard used by most major websites. 

TRANSFERS OF PERSONAL INFORMATION

Your personal information may be collected, stored and or processed by Radragskids or other third parties (as described above) in countries other than the country in which your personal information originally was shared. This also includes Israel. Depending on the country and their specific laws, it may not provide the same level of protection as others. Radragskids will be sure to enter appropriate agreements when sharing your personal information with third parties to enable the lawful processing of your information.

HOW DOES Radragskids PROTECT MY INFORMATION?

The security of your personal information is very important to Radragskids, and we have implemented commercially reasonable measures to protect your information. Our website is PCI DSS compliant and uses SSL/TLS (Secure Sockets Layer) technology to encrypt your order information, such as your name, address, and credit card number, during data transmission. We use a third-party payment processor, which is also PCI DSS compliant.

Our customer service center also works in a private secure network. 

We follow industry standards to protect the personal information submitted to us during transmission and once we receive it. However, there is no method of transmission over the Internet that is 100% secure.  This also includes the method of electronic storage. While we strive to use commercially acceptable means to protect all of your personal information, we cannot guarantee 100% security.

HOW DOES Radragskids PROTECT CHILDREN'S PRIVACY?

We at Radragskids are very concerned about the safety and security of our children. All products on our website are intended for adult purchases only. In accordance with the Children's Online Privacy Protection Act, we will never knowingly request personally identifiable information from anyone under the age of 16 without prior verifiable parental consent. If we become aware that an individual who is under the age of 16 has provided personal information to Radragskids, for any purpose without prior verifiable parental consent, we will delete their information from our files immediately.

 

If you have any further questions or require further clarification, please contact us by sending an e-mail to: shopradrags11@gmail.com